Dependable Fulfillment To Meet Your Goals
Westin Fulfillment offers exceptional fulfillment services from a 3PL founded by eCommerce experts and designed for scaling businesses.
As your strategic partner, we handle receiving, storing, picking, packing, shipping, and more. With our eCommerce expertise and a dedicated team of fulfillment enthusiasts, we treat your business as if it were our own.
We understand your perspective and stand by our guarantees to prove it.
Safeguard your assets. Enhance your customer experience.
Delegate your fulfillment and logistics to us, and enjoy the same level of quality and attention to detail as if you were handling it yourself.
Fulfillment drives customer satisfaction
Westin Fulfillment was established out of a need for better fulfillment solutions.
Our founders, frustrated by missed shipments, lost inventory, and the impact on customer satisfaction, decided to create a 3PL that truly cares. They set out to build a company that adheres to their high standards and treats every client’s product with the same care they would their own.
Today, Westin Fulfillment is dedicated to delivering exceptional service and ensuring every client feels valued.
We exceed expectations by consistently delivering exceptional fulfillment services that go beyond industry standards.
MADE FOR CUSTOMERS, BY ECOMMERCE OPERATORS
Understanding and addressing our customers' challenges is at the core of who we are.
So, we operate differently.
Our Core Values
Inadequate fulfillment can significantly erode your brand’s value, a harsh reality our founders experienced firsthand. They saw how poor service impacts customer trust and brand reputation, which drove them to create a solution that ensures excellence and reliability in every aspect of fulfillment.
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Dock-to-stock in 2 business days
We process all shipments within 2 days, ensuring your orders are quickly and efficiently handled to keep your business running smoothly.
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Minimal Shrinkage Possible
We are committed to keeping inventory shrinkage to an absolute minimum, ensuring your products are safeguarded and your investment is protected.
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Pick & pack accuracy
Accuracy in picking and packing is crucial to us. We ensure each order is fulfilled with precision, reducing errors and enhancing customer satisfaction.
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On-time shipments
We provide order shipping within 24 hours, 7 days a week, ensuring timely delivery no matter when you place your order.
While others may refer to shrinkage as a mere allowance, we see it as lost sales, diminished profits, and lost customers.
Where competitors tout a 99.6% accuracy rate, we recognize that’s still 4 dissatisfied customers out of every thousand who may turn away from your brand.
We understand that our mistakes directly affect your success, which is why we believe they should also impact us. Your fulfillment quality is integral to your business’s success, and we are committed to ensuring it meets the highest standards.
Our Team
Our team becomes your expert logistics partners from the moment we first connect. We are dedicated to understanding your needs and meticulously managing every detail, knowing that prioritizing your customers is our top concern.
Our Team: Your Expert Consultants
Unlike other 3PLs that might offer quick pricing and rush you off the phone, we take a comprehensive approach. Our team dives deep to understand your specific needs and crafts a tailored solution that meets your unique requirements. Some things are worth the wait—measure twice, cut once.
Dedicated Onboarding Support
Just like any valuable partnership, the beginning phase with a fulfillment partner deserves special attention. Our dedicated onboarding team invests time and effort to fully grasp your needs and fine-tune a process that ensures a smooth transition for you and your customers.
Ongoing Support from Experienced Professionals
Our Client Success Team is composed of individuals who have hands-on experience in warehousing. They understand the intricacies of receiving, picking, packing, and shipping from the ground up. Whenever you need assistance—whether it's resolving an inbound logistics issue, addressing a carrier mistake, or managing a special inventory project— connect with a knowledgeable team member quickly.
We Make It Easy To Grow Your Business
Westin Fulfillment is your strategic partner in logistics, built for modern brands that want to outsource their order fulfillment services.
Our Locations
With locations on both the East Coast and West Coast, we provide comprehensive coverage across the entire United States, ensuring efficient and timely service for your business nationwide.
Westin Fulfilment receives, stores, picks, packs, ships, and more, from two strategic locations, offering:
- Same-day order fulfillment.
- Ability to reach 96% of the U.S. within 2 days with ground shipping.
- Simple and affordable inventory management.
- Access to our buying power with national parcel carriers.
That means you can:
- Cut capital expenditures and turn fixed costs into variable costs.
- Scale up quickly (and down if you need to) with less pain.
- Stop worrying about lost, damaged, or stolen inventory, order accuracy, labor issues, and on-time shipments.
- Reduce the risk and pain of growth and focus on growing your business.
Connect with all major eCommerce platforms.
Ecommerce fulfillment doesn't have to be stressful. We offer seamless integrations with all major platforms, ensuring both speed and accuracy in every order.
We'll Work To Fit Your Needs
Westin Fulfillment offers tailored order fulfillment services for brands of all sizes, from startups to established enterprises.
Reach out to us today to explore how our customized solutions can meet your specific needs and see if we’re the perfect partner for your fulfillment requirements.